Privacy Policy

Website: www.plugpantry.com | Type: Ecommerce | Effective Date: January 19, 2025

This Privacy Policy ("Policy") describes how Plug Pantry, LLC ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at www.plugpantry.com (the "Site").

Data Controller

Plug Pantry, LLC

📧 Email: support@plugpantry.com

📞 Phone: (866) 404-7584

Purpose

The purpose of this Policy is to inform users about:

What personal data we collect;
How we use the data;
Who may access the data;
Your rights as a user; and
Our cookie policy.

This Policy applies in conjunction with our Terms and Conditions.

GDPR Compliance

For users in the European Union (EU) and the United Kingdom (UK), we comply with the General Data Protection Regulation (EU Regulation 2016/679) and the UK Data Protection Act 2018.

Consent

By using our Site, you consent to:

The terms outlined in this Privacy Policy.

If processing your data is based on consent, you may withdraw your consent at any time by contacting us. Withdrawal does not affect lawful processing before consent was withdrawn.

Legal Basis for Processing

We only process personal data where we have a valid legal basis under Article 6 of the GDPR. In most cases, this is:

Because you provided consent for one or more specific purposes.

Personal Data We Collect

We collect only the data necessary for the purposes outlined in this Policy. We do not collect additional data without notifying you.

Data collected manually when using our Site may include:

First and last name
Email address
Phone number
Address
Payment information

Collected through:

Account creation or service bookings

How We Use Personal Data

Collected data may be used for:

Processing bookings
Communication with users
Marketing and promotional purposes

We do not use your data beyond the purposes disclosed.

Who We Share Personal Data With

Internal Use:

We may share personal data with employees or contractors who require access to deliver services.

External Disclosures:

We may disclose your data:

When required by law;
As part of legal proceedings;
To protect our legal rights; or
To prospective buyers in the event of a sale or merger.

We are not responsible for the privacy practices of third-party websites you may access via links from our Site.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected. You will be notified if retention is extended.

Data Protection

We use secure facilities and the latest browser encryption to store your information. Access is restricted to authorized personnel who are bound by confidentiality agreements. While we take reasonable steps to protect your data, no system can guarantee complete security.

Your Rights Under GDPR

You have the right to:

Be informed about data collection
Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability

Children's Privacy

We do not knowingly collect data from individuals under age 16. If we learn that we have done so, the data will be promptly deleted. Parents/guardians may contact us if a minor has provided data.

Exercising Your Rights

To access, update, or delete your data—or exercise any of your rights—please contact our Data Protection Officer:

Data Protection Officer: Jordan Fluker

📧 Email: support@plugpantry.com

📞 Phone: (866) 404-7584

Do Not Track Notice

We do not track users over time or across third-party websites, and therefore do not respond to browser-initiated Do Not Track ("DNT") signals.

Opt-Out Options

You may opt out of marketing communications by clicking "unsubscribe" at the bottom of any marketing email.

Cookie Policy

A cookie is a small data file stored on your device. Cookies help analyze site usage and improve user experience.

You can:

Enable notifications for cookies;
Disable cookies entirely (note: may affect site performance).

Policy Updates

We may update this Privacy Policy to comply with legal requirements or operational changes. The "Effective Date" will reflect the most recent update. You are encouraged to review this Policy periodically. When applicable, we may notify users by email.